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Frequently Asked Questions

We want your event planning to be as easy as possible. Below are the most common questions we get about our mobile escape room experiences. If you don’t see your question here, contact us and we’ll be happy to help!


Q: How does a mobile escape room work?

A: We bring a fully immersive escape room experience to you. We set up a themed escape tent (roughly 10×10 feet) at your location, complete with props, lighting, and puzzles. A game master will introduce the rules and storyline, and your group will have a set amount of time (usually 30 minutes) to solve all the puzzles and “escape.” It’s just like a traditional escape room—only portable!

Q: How much space is needed?

A: Each escape tent requires a clear 10×10 ft area with some room for guests to enter and exit safely. We can set up indoors or outdoors on flat surfaces like gym floors, pavement, grass, or carpeted conference rooms. For indoor setups, ceilings must be at least 9 feet high.

Q: What are the setup requirements?

A: We handle it all—tent, props, staffing, and breakdown. For most daytime events, no power is needed. For indoor or evening events, we may request access to a standard outlet for lighting and effects. If needed, we can bring a quiet generator. We typically arrive 1 hour before start time for setup and need about 45 minutes post-event for teardown.

Q: How many people can play at once?

A: Each tent fits 5–6 players per session (up to 7 for smaller participants). We run rotating 30-minute sessions, allowing one tent to serve 10–12 guests per hour. For large groups, we can schedule multiple sessions or even set up multiple tents to run simultaneously.

Q: What ages are these escape rooms for?

A: Our standard games are best for ages 12+, but we can adjust difficulty for younger players. Kids under 12 are welcome with adult help. For schools and camps, we adapt themes and puzzles to suit your age group. All games are non-locked, meaning players can exit at any time.

Q: Is it safe and do you have insurance?

A: Absolutely. We’re fully insured and can provide COIs (Certificates of Insurance) for your venue upon request. Our tents are secure and weather-resistant, and our staff is trained in safety and first aid. We meet or exceed industry standards for mobile attractions.

Q: How long is each game?

A: Standard sessions run 30 minutes, plus a short intro and wrap-up. For high-volume events, we offer 15–20-minute express versions, and for team-building or VIP events, we can extend playtime to 45–60 minutes. We’ll help you pick the right format for your event.

Q: What does it cost?

A: Pricing depends on your event’s size, duration, and location. Our base packages start at $995 per tent for a half-day setup. Custom quotes are based on number of players, travel, and any special themes or add-ons (like custom backdrops). Request a quote here.

Q: How far in advance should we book?

A: We recommend booking 2–4 weeks in advance, especially during busy seasons (spring/fall). That said, reach out anytime—we’ll do our best to fit you in!

Q: How do we confirm a booking?

A: Once your date and package are confirmed, we’ll send a booking agreement and invoice. A 25% deposit is required to reserve your event, with the balance due by the event day. We accept payment by credit card, ACH, or check.

Q: What’s your cancellation/rescheduling policy?

A:

  • Cancel 14+ days before event: Full refund

  • Cancel within 14 days: Deposit non-refundable

  • Rescheduling is free of charge with at least 72 hours’ notice (subject to availability)
    If severe weather or venue issues impact setup, we’ll work with you to reschedule at no cost.

Q: What themes do you offer? Can we choose?

A: Yes! We currently offer six immersive themes, each with its own story and puzzles. You’ll be able to choose during the booking process—or ask us for recommendations based on your audience (corporate, students, families, etc.). Some clients even book multiple themes to run in different tents.

Q: Can the experience be customized for our event?

A: Yes! We can adjust difficulty levels, theme elements, game length, and even incorporate branding or team-building add-ons (like post-game debriefs for corporate teams). Just let us know what you’re looking for—we love getting creative.

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